BBB is "okay," but not always accurate, and any complaints fall off (not shown) after 3yrs.Even Angi (was Home Advisor), while not great for providing leads (direct knowledge), they're sticklers on the Reviews. 

We launched our first STR last fall (2023).

Does it have a docket number?

I live in the New Jersey New York area and prices continue to climb and they do not look like they are falling any time soon.

I find that complaining usually falls on more receptive ears when a possible solution is also offered.

It's unusual for balconies to fall under the unit owner's responsibility. 

I visit Cali multiple times a year in the fall and winter.

As I understand Federal Tax Lien will fall of after 90 days or IRS could redeem the property.

Honestly, most deals are going to fall into this category.

Based on your explanation, it looks like I fall into category 1 since I plan on repeating this strategy at least 2-3 more times.