Reached out to customer service and they're completely unapologetic.

Rental income finances everything in all of them including all the custom upgrades and upkeep done mostly by hired hands.

My wife and I are considering buying a plot of land and either building a custom build on it or putting a manufactured or modular home on it.

If you've never visited New Orleans, he highlighted a lot of areas that aren't shown a lot but Make New Orleans "New Orleans"!

A new/improved road here will also benefit them as well if you are bringing more customers to their shopping center and providing more access points for traffic flow in/out. 

Customer service is unwilling to refund anything on, essentially, a defective product. 

While this option may require permits for the renovation work, it may be a simpler process compared to replacing the entire home.Ultimately, the decision to replace or renovate the mobile home will depend on your budget, timeline, desired level of customization, and future resale value.

And if you become a repeat customer they may do the same for you. 

My main source of income is a full time W-2 job with a custom home building company (S-Corp).

If your property is located in the city of Detroit you can transfer the water to the tenant all you need to do is setup your account as a landlord account and you need to deposit $150, then once a new tenant comes in you tell the tenant to sign up as a new customer with the city and the water will be billed to their name and SSN.