Perform the same task in each app to ensure a fair comparison.Load a property with pictures and details.Market that property.See what your marketing looks like from the public's perspective.Submit a fake application to see how easy the process is.Run a credit/screening report on yourself.Enter a maintenance request, assign a vendor, and attach a fake invoice.Enter charges to the tenant's ledger.Enter recurring charges and automatic late fees.Sign documents electronically.Run owner reports.After testing a few apps, one should clearly stand out.

That new flat screen 60 inch TV you need for "zoom calls" might be a write off if your actually using it for zoom calls.

You've really gotta screen your tenants, though.

Learn from red flags and screening processes going forward (if anything makes more sense in hindsight). 

I had this happen to me but with a tenant who was not following the rules of the lease.I had records of all issues, rules broken and other details.

We don’t know any PMCs to recommend in the area mentioned, but since selecting the wrong PMC is usually more harmful than selecting a bad tenant, you might want to read our series about “How to Screen a PMC Better than a Tenant”:https://www.biggerpockets.com/member-blogs/3094/91877-how-to-screen-a-pmc-better-than-a-tenant-part-1-services-and-processesWe recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

2) Screening applicants?

For background checks, TurboTenant and MyRental offer robust screening tools.

How do you screen potential guests to ensure they are suitable for the property?

Finally, have your PM screened, double screened, & triple screened before you sign a management agreement.