All I see here is everything from your perspective.  

I can walk you though what we have so that you can get and idea what works for you from a Pipeline Management perspective.

Start fresh with new numbers and requirements.

From my perspective I would definitely separate the utilities for heat and hot water whether that is gas or electric.

I've heard the LA market can be very tough from a rules and regs perspective, some great resources here for "long distance real estate investing" that may be helpful if you are looking to get started in a lower cost more stable market for long-term holds

There’s not many replies about starting fresh out of college.

Hey @James Yang great questions, and I'll try to provide perspective below.

I think people often choose to believe what they want rather than try to look at these questions from different perspectives.

Perhaps if they were mostly through their lease I would use the opportunity to sign a fresh lease with no increase as the solution and show them they will save $$$ over any planned increase or just give them a week's free rent or something.

Sanjeev Advani, a luminary in real estate, property management, and construction, brings forth a unique perspective on how to navigate the market for long-term success.