I have the woman's original birth certificate which she left in a pile of trash which should help in locating their current hovel. 

Are you saying they are requesting to be a certificate holder so they can be alerted when and if your policy changes or is cancelled?

The second guest, he got a gift certificate for a free meal at our local restaurant. 

I am shocked - based on the number of TOT certificates, I thought for sure that there would be a lottery though not enough people applied and we got all 4 of our licenses.

Get as many free certifications, credentials, etc. as possible.Remember this: at 20 ego and naivete is at an all time high, while experience and knowledge is at an all time low.

The eIDAS regulation enforces the standards and procedures on issuing e-signatures, where the e-signature with the highest level of security and probative value is called a qualified electronic signature (QES).Three types of e-signatures that are categorized by the eIDAS regulation are classified as:Simple Electronic Signatures – Broad scope, general usage, typically low security and no authentication of the user is required.Advanced Electronic Signatures – Authentication of the signer is provided through the issuance of a digital certification by a trusted certificate authority (CA), combined with the usage of multi-factor authentication.Qualified Electronic Signatures – Similar to advanced electronic signatures, the signer is authenticated; however, in this case the CA is supervised by authorities which have been accredited by the EU.As a result of the eIDAS standards and regulation, users must be positively identified and certified as being the individual they claim to be before they can issue an e-signature above the simple electronic signature level.

I know it's not done on the small multi level but you may want to get an estoppel certificate from the tenants so everyone is on the same page regarding delinquencies.

Just offer to pay them for their time to do the above, or, b) contact a mainstream title company in your town, who will put you on their recurring email for foreclosures, as well as the list of resulting Certificates of Purchase. 

Immediately after getting an LOI or contract i request the following items....Exhibit BInventory of property tools, supplies and personal propertyExhibit CService contracts including trash, laundry, extermination, lawn service, etc.HVAC and/or boiler reportsExhibit D Property management license (if applicable)Certificate of occupancyExhibit E Certificate of insuranceInsurance claims history for the past 2 yearsExhibit F Commission agreements with the leasing staffCurrent property management contractAny other vendor contractsOther Requested Due Diligence DocumentsLast 2 years of financial operating statementsA year-to-date operating statementLast 6 months of bank statementsUtility deposit registerUtility bills for the last 2 years.Property tax bills for the last 2 yearsIRS Tax returns and addendums for the last 2 years (as relatedto the property only) Articles of IncorporationGood Standing Letter from the Department of RevenueAny licenses in the name of Sathyam EnterprisesRent roll for the property for the last 2 yearsSecurity deposit registerPayroll recordsEach different lease typeWritten property policies such as pets and parkingInformation on all rent concessionsList of any uncompleted maintenance requestsMaintenance and capital improvement history for past 3 yearsLitigation history on the property for the past 5 yearsAny operation manuals for the propertyTitle policySite planArchitectural plansEnvironmental ReportsAny mold inspection reportsAny lead-based paint inspection reportsAny fire system reports or citations

Annual CRP is required to be given,, certificate of rent paid .. for taxes..