As we continued to scale, we eventually added a positions to start taking some of my wife's responsibilities. 

Hello @Camille Romero congrats on getting started on your real estate journey. 

@Jules AtonWe have started marketing to our guests as it is cheaper to keep a customer than to find a new one.

I am considering getting into this space (looking at some courses), but worried that its too late, and that deep local market knowledge/understanding of buyers/connection with developers etc is required to make this work, which only incumbent/long term investors will have and would be hard for a new entrant starting from scratch to catch-up...is my hypothesis valid in your opinion ?

If you just hire the cheapest or first PMC you speak with and it turns into a bad experience, please don’t assume ALL PMC’s are bad and start trashing PMC’s in general.

Great start on investing!

BiggerPockets is full of resources designed to help you along your journey, whether you are just getting started or a seasoned investor.

Go to GET STARTED > EVENTS AND MEETUPS at the top of your screen.

This website is a nice starting point as you are deciding on what location to choose from.

When one machine goes down you start losing money in a small way.