We are hoping to streamline tenant communications, maintenance requests, and payment records. 

Communicating timelines and expectations upfront can help prevent losing good prospects to other properties.I'd say it's a potential red flag if they want to sign the lease without viewing it.

lol it was a lot of communication and laying out upfront what we wanted/needed from the deal and then making sure it was all written out in the paperwork.

I started communicating the details to the current property management company which has a great reputation.

The problem is we have so many mom and pop landlords and there is no central system to communicate new laws. 

We communicate with the tenants or have the property mgmt company communicate with the tenants throughout.

There are several other issues (undisclosed maintenance markup fees, excessive charges to our account, significant reductions to agreed rent without communication, etc).

While Hunter does lead the zoom calls and is available for one-on-one communication on slack and Voxer, know that there are far too many members to get immediate attention from him.

There was no mention or remorse for past declarations, which were pretty set in stone per the loan offer and his communication.

Again, this is due to how long it was taking to get work done, the quality and lack of communication (I'm happy to post examples as well), and frankly, the quality of work expected once I realized how many things I was not told about before the purchase.However, you did not offer in any way to address issues left by the prior tenant and made it clear that it was my responsibility.