A friend of mine had a similar journey - they turned their old home into a rental property and soon realized they loved managing tenants and exploring ways to add value.

At 19, your friends may not understand your drive.

Do you build it with the intention of renting it or just for family/friend use?

They will get in touch with the property manager, let them know a complaint is filed, and typically give them an opportunity to make things right before opening an investigation.Have your friend look for a new PM immediately.Start by going to www.narpm.org to search their directory of managers.

make friends. 

I sent a friend down there to look at various listings.

I personally know both @Jaclyn Cano and @Wale Lawal and can confidently say both are great and VERY Investor friendly!

You should look for an "investor-friendly" PM company that knows how it is just dipping your toe into the water of buying a home/condo/townhome.. 

Here is what we have found and I will probably catch some heat for some of the things I have to say, because it does not sound "investor-friendly".

I have a few friends that do MTRs in the Denver area and they are doing well.