This.

Also for me I do not consider this as investing in real estate.

Please - do this today: Send her a Notice To Quit for Non-Payment of Rent; you will need to send this to her via USPS with proof of delivery required so you can use it in any legal proceeding.

@Audrey Sommer You’ve been given some completely inaccurate information.

You can search this by clicking on the magnifying glass in the upper corner of the screen as it’s asked literally monthly if not weekly. 

Assuming I get an appraisal of $500K, I have ~$110k (75% of appraised value minus the loan) I could tap into for equity for a HELOC.Question: What is the process for getting a HELOC?

Thanks for more context, but it doesn't really answer what your goals are.

The phone number for the 'agent' emailing me is the same as the one for the main business.

Does it come with more headaches! 

But it might make sense to work with folks who can offer more focused guidance on filling the knowledge gap you have.If you shoot me a DM, I can also ask around for more of 1:1 coaching opportunities.