I've logged over 30 hours of phone time with their "management" trying to resolve the issue. 

So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean?

I believe I have never communicated with Jonathan in person (PM, text, email, phone, etc).  

Perform the same task in each app to ensure a fair comparison.Load a property with pictures and details.Market that property.See what your marketing looks like from the public's perspective.Submit a fake application to see how easy the process is.Run a credit/screening report on yourself.Enter a maintenance request, assign a vendor, and attach a fake invoice.Enter charges to the tenant's ledger.Enter recurring charges and automatic late fees.Sign documents electronically.Run owner reports.After testing a few apps, one should clearly stand out.

Between the two all issues should be caught before guests and all issues should be handled without more than a text or phone call by you.Find people who are responsive, responsible and capable in all the ways you need and then, and this is the most important part...

Michael Anthony - 719-468-6419Answers his phone, shows up for estimates and for the work, honest and trustworthy.

You don't think they are hiring geniuses to work the phones over there do you?

If you are just picking up "deals" hoping someone will pay a premium in a struggling market, then it will be tough for anyone to sell. no matter how many lists, emails, or phone calls you make. 

For someone who does this part time working off your cell phone with a high volume of receipts and partners on some investments, I think there are better option.

Hello - is anyone else facing the issue of being unable to retrieve the tenant screen report?