@Dave Charron, just a guess but perhaps the company wasn't properly insured or the guy wasn't an on the books employee and also the company probably has no suitable assets that can be sold off to collect against them. 

It gets cleaned after each and every booking ($50), so it's super well maintained, but it's beginning to feel like almost a regular thing that it's drained and refilled ($150).

Not every property is a wise investment.Here's a guide that describes what good cash flow looks like and how to analyze a property.https://www.biggerpockets.com/blog/rental-property-cash-flow... 

They have calculators, guides, etc. 

I am wondering if anyone would recommend any real estate investing courses, podcasts, books, or any other educational material that has helped them in their own career? 

If someone comes by after that and books a 2star property expecting 5star service, that's their fault.

Any advice or insight would be appreciated before I lawyer up and book my flight to AZ!

They can guide you through the process for disputing the classification and updating the records.Submit an Application: You may need to fill out a formal application or request to change the property records.

Working with a broker like me allows you to navigate these options efficiently and ensure you get the best possible deal tailored to your situation.If you're interested, feel free to reach out, and I’d be happy to discuss your project in more detail and guide you through the process.Looking forward to helping you succeed in the U.S. market!

I have been studying up on books, listening to the BP podcasts and working on building relationships and letting people know that I am into REI.