Pop.

I'm planning to buy a multi family home so it will pay for its self, just have to wait for the right one to pop up.

I know one other local small mom and pop outfit investor like me who handles security deposits as I do.

You can then take the land value and divide by the lot sq/ft to get an idea on what the cost per sq/ft should be on similar lots that pop up. 

@Brian Ellis - still new to the site my bad, I figured a comment on your post (or a post you commented on) would trigger notifications to pop up, good to know to tag people instead.

Good customer service is provided equally to all tenants that are paying full market rent.Keep in mind I consider myself to be a professional landlord, not a mom and pop, so my priorities always center on maximising returns in the big picture. 

Right, sorry I thought they were looking to revamp the existing laminate and most likely the cost is about the same and going the extra step really makes it pop.

You are touting a tactic and strategy not available to mom and pop investors.

Tenants are always going to be pissed and try to shake you down for money for any issue that pops up.

The funny thing about mom and pop investors is that, although they believe their paid off properties are generating a high return,  in reality they are not.