Emphasize that this was due to the guest’s actions, not an “act of God.”If escalation doesn’t work, consider sharing your experience in Airbnb host forums or on social media to get their attention.

Here is my favorite (among several others, just as hysterical) part of this case:"...Petitioner’s testimony that neither he nor his son used his personal bedroom,living room, or kitchen for personal reasons strains credibility.

We take a "whole person" approach.

If you do decide to do mailer(s), then I would advise you to personalize the card and do a handwritten note. 

Questions like this often get better and more actionable responses.Also, keep in mind that while this site is an incredible resource, opinions can sometimes come across as blunt.

During this 24-month period, the property must be rented to another person at a fair market rental value.After the 24 month period your sibling could convert it into a primary residence.

You'll never get the confidence to invest from another person or guru.

I've done this personally and have helped a bunch of other investors do the same.

How we purchased our property: Combination of Savings, Personal Loan with interest from a family member (4% interest) and a cash loan from Wells at about 8%.

Personally, remitting myself makes sure I dive deep on numbers.