For those of you using the TCL Roku TVs or other Roku TV's and devices.You can get more custom remotes that have various streaming apps built in.Say you want one that has a direct button for You Tube TV.

Wow, thank you so much for that encouragement!

To me that's for retail customers.

Multi repeat customer?

I do appreciate your words of encouragement and input.

@Choon Yee DeeRecommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

Even if the install was done incorrectly, they may still help you out with a customer service approach.

@Amanda Bahil our lease states that we are not responsible for payments lost in the mail or stolen - specifically to cover events like this.Because of events like this, we also charge tenants a $10 Processing Fee if they send us rent via mail - to encourage them to pay electronically or deposit directly in our business bank account.Unlike the comments of others, we see this as 100% the tenant's problem, though not their fault.How do you think a lender for a mortgage or car payment would treat this?

Maybe I'll start just cutting and pasting in a canned response but for now I'm still customizing for the OP

Most commercial yards put a time limit on your rental anyway in order to be able to serve other customers.