Communication is the # 1 issue.

You will likely see a fairly standard band of costs for comparable services.  

I currently live in Southern California but am looking to dip my toes into real estate investing via purchasing a rental investment property in Kansas City (I have roots there, visit fairly often, have real estate connections there, etc.).

But I didn't get a single lead where someone would go from 125% to 50%-65% of ARV (which is usually a fair cash value when you account for the repairs).

"Since you're suing me we can no longer communicate directly. 

I am very worried many of those loans will be sold at low values.As others have pointed out, communication is not their strong suit and neither apparently is transparency.

We are now getting notice from something they filled out asking us about their payment history,  They are nice people and take good care of our home, but they lack communication and clearly can not handle their finances.  

We have submitted fair offers considering the condition of the property (sellers don't keep up with the maintenace and repair as they should, for a property that they are going to lose and get no money only some debt relief.) 

I'd also put up a notice and have them call the old PM to confirm the change because there are too many scams going on.For the monthly fee, prorate it and determine a fair price for transferring funds and setting things up.

I'm seeking advice on the best way to implement this fairly and effectively.Here are a few options I've considered:Submetering: Installing individual water meters for each unit could be a solution, allowing each tenant to be billed based on their usage.