I personally use Quickbooks online and have a virtual (remote/nonlocal) bookkeeper.

Call a different number you found online associated with the same company, etc. 

You can find out nightly rates, occupancy and amenities.

Great day to all,I've just been soaking up all the online youtube videos from Bigger pockets one after the other and I've made the determination to scale my business massively using the multifamily addition into our (wife and I) portfolio. 

Since she didn't disclose this dog to you when she applied (even if she's not required), most likely she just has a pet that she's trying to pass for an ESA with a print-out from one of those online "ESA letter" mills.

Additionally, investors should monitor local markets carefully—new supply is coming online, particularly in the multifamily space.

Welcome to the best online RE investor community.

We had a record breaking online attendance this week, hope to do the same next month:  Top 10 Title Issues Real Estate Investors have to solve with Accurate Title

A few eye-opening online searches will easily indicate if this is what you want to get into.

Ok, so I see this might have been a design flaw in the original build so there isn't much you can do unless you rip it all out.You could have it all scoped and see what's what so you can get an idea of what you are dealing with.You could comp the guests a night.