the book on Flipping Houses by J Scott and published by Bigger Pockets is an EXCELLENT resource! 

Operations- tenants refusals, either cull them before they get to you by requiring autopay as an example, document on their application why you refused them, make sure your facilities are maintained properly and no safety hazards exist, etcLLC.

This is equivalent to a free family trip to Europe if used properly.

I'm always looking for some automation tools (I would be happy with basics like email management), but I definitely needed some resources to better understand it all.

.- Find out how long the provider has been doing cost segregation studies and how many they have performed- Consider the resources available to the provider.

Take ownership of your mistake and learn to do the proper due diligence recommended above😊

I am certain we can share knowledge and resources. 

I suggest you look for clarity on what resources you can use or companies can assist in using a small piece of that equity as a downpayment on another high-quality asset like the one you already own.

I can be a resource to find these types of investments, LMK!

The reasons they identified will not impress the judge and you will win as long as you followed the proper procedures.There is no way to ensure that they won't damage the property, but you have recourse if they do.