Customers book and manage everything online and we use a property manager for Q&A and handsfree management.

I work for a union contractor who specializes in custom homes. 

When you talk to their independent training agents, they always say they can't train you unless you are a customer.

Any excuse you give (you SHOULDN'T) will be met with challenge, bargaining, threats and sob stories.These people are wasting your time and driving away other customers in your business, and making trouble for you with the municipality, to boot.You're also being too soft and they can smell it on you. 

Customers book and manage everything online and we use a property manager for Q&A and handsfree management.

Hello all, I am trying to figure out if this custom home on the hill in Castle Rock Co is a good investment. 

It's an app that allows you to customize questions for your tenant, for example 'have you ever been sued by a landlord or have you ever filed suit against a landlord."

BP should consider improving this policy to encourage more inclusive participation.

I used to try and limit the customer's time talking with me on the jobsite....I pointed out to them that jobsite progress slowed down when they showed up, and started chatting with everyone, and that the project completion date was going to be pushed back.

Unless you are terribly priced, or have a severely limited customer pool, turning people down is going to be part of the business.