As you said, this allows you to track LLCs (locations) and properties (classes and/or customers).

It is a great company.

That was enlightening information as his customer relations department has refused to provide any yardstick or timeline on redemption progress. 

It just says "Pros get access to all Stessa core functionality – plus access to advanced features, like unlimited custom portfolios and chart history" but does not got over what that specifically includes.If anyone has insights on Stessa vs Buildium vs Appfolio I'd love some help. 

You can often get better rates with a national lender, but the customer service is non-existent, communication probably sucks, they may ask for the same documents multiple times, etc.

I know people who do this and I do not believe there are issues with it, but speak to an attorney and they should probably notify the company if they are an employee of that company that they are doing this.

I will assume positive intent here that this is not the experience you intend for your customers.

I was unfortunately denied as of yesterday, but she said it's because I am a new customer for Key.

Customer service is always great when they have something to sell, I am sure you know this. 

I would definitely reach out to several brokerages within the area that could better facilitate as the middleman when Insurance Companies do reach out.