Most other things are worth attempting to resolve yourself after ensuring safety and doing research.

The number one problem with RentRedi is the total lack of customer support and yes with Intuit you will have to talk to an oversees call center but every question I needed help with got answered and all problems got resolved.

It also allows the manager to work directly with the insurance company to resolve issues efficiently.In Texas, this is part of the standard Texas Board of Realtors Property Management Agreement and is considered an industry best practice.

I'm wondering if there's a software out there that could connect 2 separate VRBO accounts to resolve this issue.

Simplified ManagementFor those managing multiple properties, AB 2622 streamlines operations by expanding your hiring pool and removing the red tape often associated with minor repairs.Why It Matters for TenantsTenants also benefit from AB 2622:Faster Maintenance: Minor issues like plumbing or lighting can now be resolved promptly.Fairer Move-Out Costs: Affordable repairs mean tenants aren’t hit with inflated charges for damage beyond normal wear and tear.Things to Keep in MindWhile AB 2622 makes maintenance easier, landlords should still vet unlicensed workers carefully, ensure proper insurance coverage, and remember that jobs requiring permits must involve licensed contractors.AB 2622: A Win-Win for California’s Rental MarketAB 2622 strikes a balance between flexibility and accountability, making it easier for landlords to maintain high-quality rentals while fostering better tenant relationships.

The early-paying tenant owes you the rent; paying the seller was their mistake and theirs to resolve. 

Hope you get it resolved!

An in-house attorney would focus on resolving issues efficiently rather than driving up fees with extra billable hours, which can happen with outside firms.That said, I’m questioning whether this is the best perspective.

@Andrew Self there are attornies you can hire to resolve your credit issues.

It most likely won't help them in this case but let's face it - they're not big on resolving their own problems especially when you're accommodating them.The longer you allow them to live rent-free with no solution in place, the longer they will do just that.