I informed my cleaners that she did not need to clean on date of checkout.

Quote from @Joshua Kaufman: I'm having an issue with rent collection from a commercial tenant.

I don't think people use binders in commercial real estate, but maybe that can be used before going to contract?

Hotels are the baby of real estate investing and running a business.Unlike any other commercial asset class, hotels are extremely labor-intensive to run but can spit off ridiculous cash flow.

We took an Ag zoning to Commercial then allowed a Special Use to Self Storage which is Industrial. 

I occasionally get requests to manage commercial and love to have a referral source. 

You do have to get a good cleaner and handy person which can take some time.I agree with HOA's.

I also use their virtual credit cards which enables me to assign a card to a specific person, like the cleaner for my STR for example, so when she runs a charge, it automatically drops into the right account in terms of categorizing my expenses.

We upsell 3-to 4 simple packages that guests love; I have trained my cleaners to handle them (they make extra money), my VAs help schedule it with cleaners, and we still make a 50% profit margin on everything.

They want to pick up the phone and call or text and get an instant response from their cleaners.