We look around and theirs seems to be a complete system with free software access that users can customize and send bills to tenants using emails and/or text messages.

Their customer service is personal and always available, they have never left me hanging. 

The issue is tech savvy customers have figured out how to scam it and I can’t get satisfaction from their customer support.

I love how international travelers bring their unique customs and cultures to me. :)House hacking is HERE TO STAY.

For my multi-family properties, we get quality leads from Apartments.com and Zillow.I believe if you have a bigger pockets pro membership you can get lease agreement customized for any state.

I get it from their view, customers book a place and then have it cancelled on them.

Str has elusion that it's money maker or break even, great to highlight the fact that break even most likely comes with no mortgage and even then hope you don't have any capital improvements that are needed. we work our strs the same way 

If you find discrepancies, provide evidence to support corrections.Document Improvements and Depreciation: Highlight any improvements you've made to the property since the last assessment.

I would recommend highlighting a specific area and then getting in touch with the local REI group.

They are the product that you are offering to potential customers and to existing customers.