I agree with @Theresa Harris A little patience and compassion is in order as we all go through these challenges.

Kindness and compassion go a long way in these times.

There are other ways to show accommodation, nay compassion at this time. 

HI Angela, it's wonderful that you work with the homeless especially having been homeless yourself to provide the empathy, compassion and support.

So expenses keep mounting...It is also nice that this landlord's compassion is appreciated for what it is and it doesn't require some broad "cancel rent" move to have others take note.

In these times people are really looking for a little empathy and compassion.

Worth noting, both of these instances are with really bad tenants (not paying, causing damage, overall terrible individuals) so my compassion meter for coronavirus is on a .5 out of 100.  

We should have compassion for them. 

In that case, a majority of landlords are going to react and respond with compassion and appropriately, making the right business and ethical decisions.

As Winston Churchill once said, " In challenging times one must question the accepted reality because things are going wrong, rapid answers are needed and the solution may well be found outside the usual compass."