I was very impressed with the communication and the easy process.

From there, I would like to consider a 1031 exchange in the future to acquire more units.My current property management company suggested that they could handle a mid sized apartment building but I would absolutely not consider them for it as I believe they have overextended themselves and communication is lacking.

If it’s verbal, they’ll need to document any prior communication or payment records to establish the relationship.If the PM is completely unresponsive, they may want to send a formal written demand for communication and payments via certified mail.

As I understand, landlords there cannot charge application fees, security deposits and evictions are VERY challenging.Have communicated with several PMCs and investors in Ohio market and not aware of any real differences from Michigan. 

My business has access to AppFolio, but it doesn't seem to communicate with the STR side of things. 

You manage the headache of guests and communication, cleaning, etc. and he provides the property, but shares in the expenses and profits.

Any agent who violates this is communicating to you that they are unethical.Best practices proves that interviewing agents BEFORE you go looking, to find the most competent one for your specific needs is the right way to do it. 

Poor communicators, poor housekeeping skills, prescription med abuse, big dogs that they couldn't properly care for, damaging, etc.

Rent was due by 5th but no communication on late payment and is not responding to my text/emails. 

The deal fell through because I couldn't line up the financing during COVID......God/Universe has a way of looking out for us...As investors, a crucial skill we develop is to take our emotions out of the situation/deal, but that is hard when we have invested a lot of time and money into a deal.