Multiple tenants reported struggling to access their portals at various times.

You could take a HELOC on that and use it for a downpayment, but the loan portal will be the issue.

I could almost guarantee that every single day when I would log in to my management portal, I would see a new expense, automatically approved on the ledger.

Not sure how much you are paying each month for your locks, but I see it is as a small price to pay to use their online portal to be able to remotely set/remove codes.

Just wanted to drop a reminder that our team is available by support email as well as the chat in the portal if you ever need anything from us.

My three main things are being easily able to integrate my team with the software, robust owners portal for my hosts, and utilize AI for dynamic auto messaging. 

I would be making payments on my HELOC via their portal, which allows credit card payments.

Renovated all apartments, converted M2M tenants to annual leases, instituted strict rental criteria, implemented online payment portal, invested $75,000 into leasehold improvements (HVAC, drainage, exterior paint, concrete.)

So which servicer has great customer service AND a great portal/website?

They also have access to our PM's online portal so they are able to look up a lot of information on their own if they have any questions.