I would ask Stessa directly for help but their business model seems to be to advertise "Priority Phone Support" but force you to wait 2 month to make a phone appointment. thanks in advance 

i,e Tenant reported HVAC was not working. 

I appreciate it in advance!

The person reported me.

Thanks in advance for your help!!!

In court, a lot of requests from tenants is to seal the record so that it doesn't appear on credit reports. 

Thank you in advance and look forward to connecting with you all!

As a Banker my advice is to always have several conversations prior to and be very transparent with your Banker or Loan officer.You can use real estate to position yourself into a better or bigger home buts is like chess there are rules and you have to know in advance your next few moves. 

Thanks in advance!

Thanks in advance for your help.