It takes 5-7 business days for the money to be deposited into my bank account once the tenant has paid.

That's very quick here, 11 business days, IIRC.

Money is deposited into your account 5 business days after being collected from your tenant. 

Only thing I don't like which when I was in initially is no matter what time I called up to 5pm est they would answer or call me first thing next business day.

If your PM is saying it "bounced," well I'm not surprised that you and they are in this situation.If the more-likely scenario of a "chargeback" occurred, then you need to write a letter to the PM asking that they provide, within x number of business days,a) the initial chargeback notice from the card processor, which must state the date of the chargeback, the reason for the chargeback, and the date given by the processor as the deadline to respond to the chargeback.b) Any documented attempts to resolve this with the tenant outside of the chargeback process, once the chargeback is initiated and prior to the deadline given by the card processor to respond to the chargeback. 

We've luckliy been turning our properties around, on average, in 3-5 business days (light rehab) and getting offers accepted in 30 DOM or less, close in another 30 days or less, so total holding time is realistically 60 days or less.

This email is sent within 1-2 business days of the order being placed", was not followed.

I let three business days go by and sent an email and got a response of he's waiting for the underwriter and to be patient.

it would be rare to the extreme for a vanilla SFR owner occ seller to put that clause in a contract.. the Buyer of course has their 10 business days for inspections and or a loan contingency..

CONVERSION FEESThe owner must make a Conversion Fee payment of 5% of each unit sales price to the DHCD within 30 business days of the settlement date (§ 42–3402.04 of the Code of District of Columbia).However, exemptions can be granted if the property meets at least one of these qualifications:-Was previously owned by a sole owner or registered vacant for at least 12 months-Sold to a low-income household (80% or less of median household income)-Sold to a person 62 years of age or older-Sold to a disabled person (as defined by the ADA)-Sold to a tenant who lived in the property for at least 12 months prior to the condo conversion