A few ideas:I would start by asking the tenants if they really care about the utility costs since Landlord is supplying the appliances.

Therefore, the reason mortgage rates have gone down 1.5%~ or so over the last three months is due to the bond market pricing in this cut and future cuts.

Yes, it's easy to ask you these questions after the fact, but you won't succeed unless you carefully review your mistakes and learn from them.Not sure I agree with your statement, "RTR knew they’d messed up".

Taking care of someone's asset is a responsibility that you should not take lightly. 

The ones I manage total to 20 bedrooms.These rooms rent for between $125 to $225 per week depending on room size and amenities in the room (beyond basic amenities may include: Desk, Tv, private entry, tenant controlled AC, additional storage).This month after padsplit takes their 14.25% cut of the revenue I am recieving, from the units I own, $15,230 from 3 homes.

In my experience, if you take care of the tenant you will likely see that average to be true.  

@Alex ThomsenThat is Way too much and also in North Carolina there is some weird due diligence fee that is not refundable so be careful.

And it also means to attack everything like it's your Mom's, like it matters, truly matters, because if you only care about a paycheck you are not serving your looking to be served. 

Take care!  

I converted my STR back in December to avoid the newly increased Hotel Occupancy Tax (9% monthly) and to cut out my STR PM (10%/monthly).