Include their affiliate links in your pre-arrival emails, digital guidebooks, or a guest app, if you use one.

At this point, this tenant sounds like they're all bark with very little bite - I'd just keep documenting everything in writing (as it sounds like you've been doing) and sending everything to them via email as a backup as well, and only involve the lawyers if the need actually arises (e.g. if they file a rent escrow action; if you need to start eviction process for non-/partial payment; if you get them to agree to a mutual lease termination; etc).If you do end up going with the carpet replacement option, I would also recommend going one step further: in addition to replacing the carpet and the padding underneath, also take that opportunity to put down a coat or two of heavy duty Killz on the subfloor before the new carpet gets installed. 

My email is in my signature block. 

If you send me your email address I'll add you to our invitation list.

I once got a VERY VERY angry emailed response from someone who accused me of trying to scare people into listing their homes because what I was saying wasn't true.

Message me if interested or you can find my email in my profile. 

Let me know if you would like me to make an email introduction and I would be happy to do that!

Sorry, i posted with my email to help but it was deleted by a moderator and told that i cannot advertise my services.Not sure how i can help you out without breaking the rules here. 

Thanks"Reaching out from Sinistar, we’re a home-sharing platform dedicated to connecting property owners like you with displaced policyholders in need of mid to long term temporary housing.

Please don't hesitate to reach out to me on whatsapp or email bro