Here’s some real life examples of stuff that’s happened to myself & some of my friends using KC area PMs to give you an idea: Not listing a property for rent until a month after it was vacant, not listing a property at all for rent (and owner finds out 3 months later after he keeps lowering the price and lowering the price and can’t understand why it isn’t getting any interest and then finds out PM never listed it), doing half a** repairs that have to be redone or cause more issues and money later, stealing rent money and telling you tenant never paid, putting horrible tenants in your place without doing background searches (they lie and say they did but you do a simple google search and felon mug shot comes up)  & all hell breaks loose ...tenant trashes it, or you have to go through costly eviction cause they stop paying, can’t get your property rented to save their life ...months go by and you get feedback from interested tenants the PM never calls them back....upon confrontation they say they are busy and if a tenant doesn’t call them several times they assume they aren’t interested, being friendly with tenants and letting their rent slide for 4-5 months without eviction, using con artists repairmen who lie and say you need repairs that you don’t, PM paying an insanely high utility bill without question (from your money) or without inspecting for leaks/issues or that there isn’t squatters in there. 

The last thing I would want is for the furious person to go to my house and confront my family when I'm not home. 

I have no problem confronting people, but if this dude is scary or scares away good tenants, it could create financial problems.

would come off a lot less confrontational. 

Of course I was more than sick as when money had gotten tight I had arranged loans to finish the projects for her through friends that were never paid back.I confronted her a few days later and she confessed to me she had 250k in cash she had taken from the deal.

Economic Update(Monday, November 23, 2020) When COVID-19 arrived, all of us were confronted with an unexpected pandemic that upended the plans we had for 2020.

I used to be extremely confrontational and very assertive.

I just printed off the 3 day letter and I'm off to not just leave it on her door, but confront her about the whole topic.  

Tell them what you think is accurate so you get the most accurate quote for a rate and cost.I also think the advice from Tim is a bit over the top so no wonder it's confrontational. 

When I am in the city, I am confronted by all the latest fads, cars, fashions, eateries, etc.