I wanted the house and got emotionally attached ... to the neighborhood because I knew the prices starting to go up in this neighborhood quickly.

Best is when they get emotional and start demanding and arguing with judge, oh-yeah, that's when pull out the pop-corn and just back n watch the show, lol. 

ThanksThere's nothing wrong with a tenant requesting assistance as long as they are communicating with you and making the effort to keep up on rent and responsibilities. 

If you're increasing the rent and communication goes dark that's an entirely different situation.

Timeliness and communication is critical when dealing with luxury markets and acquisitions, super jumbo focused lenders will often have dedicated processors and underwriters familiar with luxury real estate transactions. 

or maybe I was blinded by being emotionally connected to the deal?

Very emotional. 

+95% of agents have only done owner-occupied transactions, which are mostly emotional-based.

I know it's been asked & answered many times but since there seem to be so many new companies out there, hoping for an update...Looking for STR management software recommendations, and one of the features I'm part...

Emotions will LIE to you.