As long as you are willing to play the long game you don't really have a reason to be overly nice or flexible with this tenant.

The demographics of these investors are typically high income earners, almost 90% working in tech (software engineering, tech sales, computer science, etc).

CRM's are typically "add-ons" for real estate software making them half baked. 

Having more entertainmentoptions at the house like arcade games, ping pong table, etc.

I'm a bit late to the game on my reply, but am here if you need another resource as you plan for your first investment property in PHX.

We pay them back at close.For people/teams that do something similar, I'm curious what software you use or spreadsheets you've created to: Track cash current cash flow and projected cash flow for the whole business that including fixed costs like payroll and variable costs as well.

Quote from @Marie T Debnam: FlipSystem is a game-changer!

They didn't want men gambling away the house in a poker game and leaving the women and children without a place to live.The intent I think for a home to be designated your homestead is that is where you live. 

It's all a game.

Use accounting software and hire a real estate accountant to do your taxes.