I told her to check with her renters insurance because they may cover some of her hotel expenses (I am not even sure she read that part because she never mentioned it).She is very upset and said she will not accept this.

Even small victories.  

I don't want the BP moderators to be upset if I share my mortgage broker's phone number and email here in the forums.

I wonder if we have REAPS to thank for this small victory?

If you are willing to allow concessions only for the purpose of not upsetting tenants you are in for some rough times ahead in this business.Bottom line is do not have anything in your lease you are not prepared to inforce.All dogs do damage, when they move out you hope it is not too bad, repair and move on.

Even after 9 weeks of using the journal, I still get caught up setting goals based on outcomes.

That is the victory over money.

I am writing today in regards to a listing agent that got upset because I contacted the seller directly about their property. 

Then they expect that to turn them into multimillionaires, and get upset when it doesn't happen

It has an affect on deterring potential renters from Newark and also current tenants are very upset which affects landlords.