I would recommend starting with them to get grounded if you haven't already. 

Any special type of flooring that you recommend to make it look better and less maintenance over the time especially when there is turn around of tenants.

Any recommendations on reliable and top notch cleaners in Raleigh?

@Jerry Tello I don't know of any books to recommend.

I recommend checking local crime statistics on SpotCrime.

@Gregory Banks I can offer some practical advice and referrals.

Also, any recommended PM's in Calgary? 

Title VICIVIL PRACTICE AND PROCEDURE Chapter 83 LANDLORD AND TENANT View Entire Chapter 83.49 Deposit money or advance rent; duty of landlord and tenant.—(1) Whenever money is deposited or advanced by a tenant on a rental agreement as security for performance of the rental agreement or as advance rent for other than the next immediate rental period, the landlord or the landlord’s agent shall either:(a) Hold the total amount of such money in a separate non-interest-bearing account in a Florida banking institution for the benefit of the tenant or tenants.

I’d also recommend @Whitney Sewell's podcast The Real Estate Syndication Show, and other resources like the Joe Fairless podcast.

Which would you recommend?