I'm generating a lead form ABB and then I'm going to take their potential revenue for that effort...that is theft (I'm being a bit polemic, but the point is there).

Depending on what the line looks like (i.e. if it's just a small gap in a joint/imperfection in the line that the roots are growing in, and not that a whole section of the line has collapsed or anything like that) then you can probably try this first before replacing the line.

Finally, any leads you have to off MLS opportunities coming that you have access to? 

Lead GenerationDefinition: Lead generation is focused on identifying and converting prospects who are actively interested in buying, selling, or renting properties.

A lot of bad advice and bad decisions being made by investors hat will lead to tremendous opportunity.

This also leads owners to ASSUME simpler is better when it comes to management contracts.

By staying open-minded and willing to learn, investors can avoid costly mistakes and build a solid foundation for their future.In real estate, emotions can cloud judgment, leading to impulsive decisions.

While it’s frustrating that the tenant is still there and not paying, turning off utilities could complicate the situation and potentially lead to legal consequences for your "friend".In the meantime, document everything (the tenant’s non-payment, the lease terms regarding utilities, and their attempts to resolve the issue) to present in court, which may help recover the outstanding balance later.

Most leases make tenants like this "jointly and severally liable" meaning they are BOTH responsible.

are they filing tax returns jointly or "married filing separately"?