Yes, what others have said about GfH's customer service is right: it's challenging, but I'm grandfathered into pricing that makes it a tough sell to switch and with (still) 98% of their solution's capability available right in their mobile app it's still a compelling option for smaller portfolios.

You have to explain it to the listing agent who doesn't get it, who then sends that to the seller, by telling them it's not that you have no money, but this is a right afforded to you based on your service to the country and you can also show proof of funds that you have money, but are choosing not to use it as a downpayment because you want to do reno with it.I would use your VA, that's what it's there for.

Once completed you'll reach out to the lenders servicing team to request a draw.

Or should I use a service such as Zenbusiness or Tailor Brands? 

Had their service for about 3 months now.

Of 600+ loans maybe less than 5 reached out and that was because the servicer gave them our information. 

.- ListAbility: This service focuses on providing lists and leads specifically for real estate investors, including multifamily properties.

Here ya go "Bob", directly from your advertised Linked-in CLEARLY saying you provide PM, NOT that you reefer someone off but CLEARLY saying YOU provide PM and all these other services. 

I'm also going to start looking around at skip tracing services.

I think this would make sense in the long run for the rental property as it will extend the life of everything it touches like the Sink, faucets, showers, water heater, dishwasher, and Clothes washer while also providing clean drinking water in addition to the reverse osmosis drinking water system I already have installed.The main problem with this hardness level is that we get a major deposit buildup on all of these items, which will eventually clog up the faucets for tenants and lead to rusty shower enclosures that take forever to clean.In addition to this, it looks like we could likely have the salt added every couple of months by the property managers in addition to that it would allow for a quick inspection from them, and then also we would instead bill the cost of the service onto the ledger for the tenants.For reference, it does not look like the landlords in the area have water softeners.Thank you everyone for your input ahead of time.