Once consumption is in line, you are open to rent reduction.

These are all questions whose answers will help you chart the way forward ... there is no one size fits all answer.From an operational perspective it is always pleasant to know that your building envelope is relatively efficient (insulated and air sealed); that building systems (electrical, plumbing, HVAC and communications are up-to-date and dependable) and that you have the ability to put accountability for resource consumption in the hands of the tenants.  

There's a multifamily meetup this saturday July 14th morning in Sugar Land. 

Petersburg-Clearwater, Fla.1.386.0030Grand Rapids-Wyoming, Mich.2.964.2531Boise City, Idaho2.005.0032San Jose-Sunnyvale-Santa Clara, Calif.2.504.3733Greenville-Anderson-Mauldin, S.C.2.804.0034Madison, Wis.1.725.0535Albuquerque, N.M.2.923.7136Houston-The Woodlands-Sugar Land, Texas2.244.1937Winston-Salem, N.C.3.003.2138Riverside-San Bernardino-Ontario, Calif.0.525.6639Buffalo-Cheektowaga-Niagara Falls, N.Y.1.274.8940Fresno, Calif.1.294.8141San Francisco-Oakland-Hayward, Calif.0.945.1442Detroit-Warren-Dearborn, Mich.1.174.7743Phoenix-Mesa-Scottsdale, Ariz.3.662.2644Oxnard-Thousand Oaks-Ventura, Calif.2.293.6245Augusta-Richmond County, Ga.

Also make a list on your Amazon cart to have the TP, soaps, coffee, cream, and sugar packets etc. to come on regular bases.

I added a screen around the wood burning stove, a Keurig, and made a little coffe station with K-cups, sugar, creamers, etc.   

Petersburg-Clearwater, Fla.1.386.0030Grand Rapids-Wyoming, Mich.2.964.2531Boise City, Idaho2.005.0032San Jose-Sunnyvale-Santa Clara, Calif.2.504.3733Greenville-Anderson-Mauldin, S.C.2.804.0034Madison, Wis.1.725.0535Albuquerque, N.M.2.923.7136Houston-The Woodlands-Sugar Land, Texas2.244.1937Winston-Salem, N.C.3.003.2138Riverside-San Bernardino-Ontario, Calif.0.525.6639Buffalo-Cheektowaga-Niagara Falls, N.Y.1.274.8940Fresno, Calif.1.294.8141San Francisco-Oakland-Hayward, Calif.0.945.1442Detroit-Warren-Dearborn, Mich.1.174.7743Phoenix-Mesa-Scottsdale, Ariz.3.662.2644Oxnard-Thousand Oaks-Ventura, Calif.2.293.6245Augusta-Richmond County, Ga.

If so, you can bill back water/sewer consumption (increasing the NOI and cutting one of your largest expenses)  but you'll want to see if that's common practice with your competition and ensure rents line up as well.

That's a tough start, not gonna sugar coat it.

You need to account for: Lawn care ($25-ish x 20-ish mows per season)Snow removal ($25-ish per plow x 20-ish plows per season)Water/Sewer: ~$240 per quarterHeating oil: Stated oil consumption in the listing is 730 gals annually - I'd confirm this with the fuel vendor if you can.