You should be able to express your goal in one minute and then expand if questions are asked.

I’m just glad to see I’m not the only one who can’t believe the laziness of their children ordering home delivery rather than driving for five minutes.  

Another expression for this is "lipstick on a pig."

The automation aspect was cool, but as carriers are getting stricter it's going to be harder to have good delivery rates.

Delivery is at 98% but response rates are still abysmal (3-6%).

Then they came back saying I HAD to pay $400 per month to keep my service going after I had expressed my frustration several times.

. $5000-$6000 labor, beam/beam delivery, posts, concreteIs there HVAC in the wall? 

So are you saying you have the right to express an insulting, overbearing, ignorant, ridiculous question, clearly meant to ridicule the people who have just been financially injured, and you don't think it deserves a response? 

Hello Matt, are you only doing prefab wall panels, where they are assembled before delivery, or are you going to the next level with a full Prefab modular construction, where the units are completed at a factory and relatively minimal work is completed on site.One issue I have heard on the modular construction is the manufactures are sold out for this year.You might want to check out www.VuhausLLC.com/models they are doing high end modular construction.

The delivery guys say they have never had to pick one up for repairs.