Some of the beams have this sawdust looking substance on them. 

Anyway, no harm in asking your Lender (or others for that matter).

Bipolars are not violent though they do have a tendency to self harm.

We don’t know any PMCs to recommend in the area mentioned, but since selecting the wrong PMC is usually more harmful than selecting a bad tenant, you might want to read our series about “How to Screen a PMC Better than a Tenant”:https://www.biggerpockets.com/member-blogs/3094/91877-how-to-screen-a-pmc-better-than-a-tenant-part-1-services-and-processesWe recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

We don’t know any PMCs to recommend in the area mentioned, but since selecting the wrong PMC is usually more harmful than selecting a bad tenant, you might want to read our series about “How to Screen a PMC Better than a Tenant”:https://www.biggerpockets.com/member-blogs/3094/91877-how-to-screen-a-pmc-better-than-a-tenant-part-1-services-and-processesWe recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

So if you spelled out the 3 things that they are authorized to do is there any harm in the tenant calling directly?

To protect families from exposure to harmful lead dust from lead-based paint, EPA requires that firms performing renovation, repair, and painting projects that disturb lead-based paint in homes have their firm certified by EPA (or an EPA authorized state), use certified renovators who are trained by EPA-approved training providers and follow lead-safe work practices."

Let's see; I want to be a real estate investor, so I'll put my money in a property that is dirt cheap, low rent, high vacancy (excluding squatters and substance aficionados), high crime war zone and believe I'll be successful?  

Does it harm them?

Now in this particular case, it may be important to understand now that the OP as the investor has been harmed (even if by perception), I would imagine one of the claims to go after JW is that the investment was in fact a security and he lacks the appropriate license to sell securities.