From my experience, if a company cannot provide the XML response from the syndication partner, they are not sending your data or have a massive error in their data that they need to know how to fix.

His & my verbal conditions were he move in and we'd take care of bills combined while I took care of the mortgage for the year, then I'd refinance.

If you want to skip the trial and error and the loss of time I recommend the flight school. 

In short, not really.I set up a system with direct to tenant meter billing to avoid the overhead of a relationship with an EV service provider. 

The one side was move in ready and currently hosts a long term tenant that covers all the bills for the property.

You could read 100 books and still not know enough because certain things must be learned through trial and error.

If the tenants were paying utilities should my name still be on the bills every month? 

It takes you through the whole process, including specific details on how to analyze a deal.Avoiding Rookie Errors as a Left Field Investor by @Steve S..

I don't think I need a service to do the billing as I'd just use my current management company, but I'm open to exploring this option if it makes more sense.  

My concern is how to handle utility bills between two units without a disagreement.