We've never had any issues whenever we submitted a claim, and they would take care of the type of situation you're dealing with.  

Keep abreast of the latest fraud techniques and adjust your criteria accordingly.Educate Your Team: Ensure that everyone involved in the leasing process understands the signs of application fraud and knows how to react when they suspect fraudulent activity.Legal ConsiderationsWhile it's important to be vigilant against fraud, it's equally crucial to conduct all screenings within the bounds of the law.

Quote from @John Malone: What's all the Hype with the new law?

Same issue, website address doesn't work 

We try to set up at least 3 timeslots each week when we can schedule all the showings to minimize the tenant interuptions.If they won't cooperate or cancel too many scheduled showings, we warn them we will pursue collections to the fullest extent of the law. 

However, this is a conservative regional bank, that is on the NASDAQ, so maybe that’s the issue?

We've considered offering a discount for doing so but so far we haven't because for the most part everyone pays on time with no issues.

There are a couple of unique tax laws to real estate investors - 1031 exchange, bonus depreciation on certain improvements, Qualified Opportunity Zones, real estate professional status, etc.Make sure that the accountant you interview to understand the above concepts.best of luck!

They focus on safety issues, such as wood rot, water damage, and structural integrity of balconies and decks.

However, just because I don't agree with it doesn't mean I am in favor of the Government being given additional power to enforce additional laws and restrictions that infringe upon our freedom.