Also, consider making a form email that you can send to a resident whenever they send you a service request letting them know that you have received their request and that if they will please send you an email with as many details as possible about the problem and needed repair you will contact them within xx hours/days to set up an appointment/do a preliminary evaluation.I would encourage you not to feel embarrassed or unprofessional for going into a house YOU OWN to see if you can fix something.

We would certainly be willing to live in one of the units if it makes the purchase doable. 2) Any advice on how to encourage her to sell her property?

Considered: Minneapolis, Los Angeles, Las Vegas, Denver, Chicago, Kansas CityInvestments: Arguably the most "under construction" part of my plan, your insights are welcome and encouraged.2BR, 2+BA Condos with roommates - Lower values lower barriers to entry theoretically, but internet skimming of this investment implies that HOA assessments are an ROI risk to be likened to underestimated capex.

Timing and luck.Hope this helps and encourages others to consider the rural areas that make sense.Good Luck and Happy Investing

Encourage people to apply while at the open house; if they take the application with them the odds reduce significantly of getting the completed application.Good luck

I am not saying this to be a jerk but to encourage you to think about new ways to find leads; bandit signs (almost always illegal but very effective), door hangers, knocking on doors, buying a direct mail list.I hope that you are able to make this work.

I encourage you to do what you do and teach your success.  

You already made that mistake which has encouraged her to continue to call you.

Fixed interior new evaporative units, cabinets and tile throughout.

@Alina Trigub  Thank you for the encouragement!