Keep crushing it bro, all the best As an agent I’m going to respectfully disagree that this is about whether the OP used an agent as opposed to a consultant like yourself.

They are very mean to guests and not respectful to any STR owner.

Many big-tech companies have established themselves here or are expanding into the Columbus market.

PeerStreet and Fund That Flip are both in the top (#1 and #3 respectively) for investor satisfaction.

I'm an experienced investor, agent, and a project manager for an established general contractor, focused mostly on historic preservation, custom homes, and investment properties (flips and holds). 

Hi Michael,I like your thoughts of building a large portfolio because it's very important in sub $100,000 markets like Ohio.A large portfolio = A safe portfolio.Personally, I've always been a big believer in buying with cash.Less is more.Once you gain experience and understanding the true income vs expenses of your portfolio.Then look at using leverage for faster growth.It takes many years to learn a market along with establishing a solid understanding of it's "in's and out's" from a people/team perspective.As investors we should always reverse engineer and protect the bottom line first and foremost before looking toward expansion and growth.My "cash only" mentality has served me well over the years in my businesses and real estate endeavors.Especially when things turned South and they always eventually do.Start slow, start small, buy with cash and build from there.Just my opinion and wishing you much successps.

Hey @John Clark,  With all due respect, that's not how it works.

I haven't mentioned collections or lawyers to her yet because I want to keep the communication open and amicable and make sure she continues to respect the house, but I don't know what to do.

Let them know you want to be responsive to important issues but you also expect they will respect your procedures and the time of the people doing repairs.  

we live in Ontario and invest in Detroit and toledo where the numbers are excellent. we have established teams on the ground in both places working without a great team on the ground is a recipe for disaster. more the willing to share what we do and what we have learnt over the years with anyone who wants to chat.