He insisted on micromanaging them and communicating with them himself, put them on "payment plans" that resulted in them getting even further behind, ignored my suggestions to serve 5-days, then looked at his account one day and realized just how far behind they were and that they would need to be evicted (we've already been through one - a few of them I was able to get on track), and blew up blaming everyone but himself.

@Wayne Kennoff- thanks   1) getting a personal referral is a good place to start 2) if you have narrowed down the options to a few -  contact both on the same  days and ask them for whatever  quotes  for your scenario ...ask for a loan cost worksheet  if  possible .  ...if their pricing ends up being  the same - make a decsion based on the  feel  for  cutoner  service you get when communicating with them.   3)  make sure they  disclose all the fees  related to the  refinance  ( not just their  own fees ) ..4)  reviews are   hard to  use to make a decision ( as you found out ) 5) rates are pretty high right now for rental  properties ....if you can wait to  refinance - you might consider doing so ...if you need to refinance - so be it ...Good luck 

Remove the emotional attachment to this property if you have any. 

I use the automated messaging for most of my communications but if a guest adds personal info or comments to their booking I always add a personal response.

To qualify, an investment club:must not make, nor propose to make, a public offering of its securities; andmust not have more than 100 members.A public web site or other public communication that could be viewed as suggesting that a club is looking for new members might be considered a public offering.

Horrible communication. 

Whether it's communication skills, market knowledge, or something else entirely, I'm eager to learn how I can best serve investor clients.Additionally, I'm curious about the best ways to connect with investors in my area.

Test and refine your communication plan—it pays off!

His continued operations truly amaze me by the fact that he has so blatantly mis-represented himself as a "Turn-key" provider when all he is...is simply a fraudster hiding behind his LLCs.This is just an extremely simplistic journal of my woes with Clayton Morris and Morris Invest I am damaged financially and emotionally to such an extent and am profoundly regretful that I EVER listened to that smooth talking SNAKE of a former news show host of Fox and Friends. 

I find it beneficial to communicate my screening criteria to potential clients before they arrange a viewing or submit an application.It is useful to directly verify information with employers and landlords.Make sure to follow both your state regulations and the Fair Housing Act.