This is straight from the CFPB website: "Additionally, for 60 days from the date your loan servicing transfers, your new servicer cannot charge you a late fee or treat the payment as late if you sent it to your previous servicer on time or within the applicable grace period."

It may sound nice to pay a 6% management fee but the extra fees can add up to be more than the other company that charges 10% with no additional fees.

There are plenty out there with fair rates and lower fees.

You'll see some familiar names thrown around a lot: Stessa, Apartments.com, RentRedi, TenantCloud, Innago, RentManager, Avail, Rentec Direct, Doorloop, etc.I recommend you search for each app online and see what they offer, how much they charge, etc.

Not necessarily a scam, maybe someone trying to save fees. 

We also require that we be added to the contractor's insurance as Additionally Insured, so we're covered if they cause damage or liability issue.3) If the property is occupied:- One of our people MUST accompany their person (and we charge for this). --- We were sued many years ago, along with the owner, because tenant claimed owner's contractor sexually assaulted them!

Quote from @Patrick M Nichols: Cogo is a total scam... lots of fees on the front end.

Understand the fees involved and calculate the total cost for an entire year of management so you can compare the different managers.

I never got the consultation, but was politely told my portfolio is probably too small to pay their annual fees (starts at $2500 and goes up).

Sometimes I'll tell them not to fix it (a punch hole in the wall) and I'm charging them for it.