Does anyone have any experience on working with them and/or their product?

We want him healthy and whole and productive.

note more sophisticated value adds could have better cost to rent valuation.  

This loan product has a VA inspection during your appraisal (nothing scary).

That’s a challenging situation since you haven't defined the final product yet.

Yes, this is pretty normal - generally conventional loans like this are super competitive (since everyones essentially offering the same product) so shopping and finding some deals especially with smaller banks and brokers can yield good rates well under the "prevailing headline market rates"

I would check out Craig's book (https://store.biggerpockets.com/products/the-house-hacking-s...).

2nd questions; I Just got pre approved for a non QM product: 20% down, 8.25% interest rate, 12 month pre payment penalty period, 2 points, and Conforming Conventional product: 25% down payment, 8% interest rate, no pre payment penalty, 1 point fee. 2-4 unit in Ohio.

The advantage of using a new build, when available, is a first-come-first-served environment instead of the multiple offer pay over list market in resale product.  

While simple enough in concept, it is actually pretty sophisticated investing with a lot of twists and turns.