It was suggested to me in 1996 to "work on the right thing", to this day I remind myself of that - good luck.

If someone is shy about calling, chances are they won't leave a message.When you get them on the phone, you can say "I sent out several letters, could you remind me where your property is?"

Before I get into the details I like to remind myself of attributes and/or work mantras that I can embrace and that have served me well.

@Braden Anderson I use street name but also I like to get creative every now and then and use whatever reminds me of the house lol.

Otherwise I'm thinking a standard 30-day notice "reminder" that their fixed lease is expiring, a new month-to-month lease for 1 month, and a 30-day notice for end of the month-to-month lease. 

Your comment did remind me that depending on close date, their may be refunds owed for security or cleaning deposits that get refunded after close date for stays that occurred before close date

This is germane because many municipalities have occupancy limits and the landlord needs to know so that that he/she (and by proxy, the tenant) is in compliance with code enforcement.You can also remind the applicant that all occupants aged 18+ must fill out an application and undergo background checks.Between these two bits of information, you can get a good idea of the family composition. 

Thanks for reminding me that I can do that.

Half of them I smile at because the remind me of the times I leaned those lessons- although I wasn’t smiling at the time!

Remind them to bring the voucher with them when you show the place .