Unfortunatly, you've become too connected and emotionally attached to your tenants, as harsh at it sounds, you need to put an end to that. 

These guys wanted to automate the buying/selling process but I think they forgot how many emotions buyers and sellers have.

Where I come from, rents on the first floor and 2nd floor used to always be less than the first floor.Run your rentals exactly like a business should be run and leave the love, emotions and crazy thoughts out of your decisions. 

A side note is always based your deals off of the numbers not your emotions.

Home came with grey, black swirled marble counter tops.

Although disappointing, I'm glad we stuck to the numbers and not our emotions.

But be wary… I saw "I just want"  Be careful of getting too much emotional attachment!!!

How Home Staging Creates an Emotional ResponseEach home has a distinct ambiance.

If the disability is not readily apparent, which is almost always the case with emotional support animals, then the Landlord has the right to determine if the applicant is disabled, as defined by ADA, and how the service animal assists them with that disability.

If you are to make REI a profitable business, you have to take the emotions out of it.