.- Owner Portal and client tools- Potentially more, will be having a call to see software limitations.The idea is to free PM's and self managers to focus on growth and field quality. 

Managing other contractors, scheduling with them and the tenants, making sure they are on time, doing a good quality job, takes a lot of time, and having a good team to manage that is crucial.

Cities seem to want permit fees over outright bans (shocker), and that at least allows quality hosts to operate.

That's about what they cost for quality.

Even new construction l would want an idea of the quality of the build.

I guess the word has a positive connotation that could be misconstrued as being a good quality lender.

I guess I look at it different than you, one of my  biggest fears is something happening to either one of them and having to replace  the quality partners in my operation that they have become.

Everyone told me with so much to do on the day, best thing to do is get a high quality group to invest in and sit back. 

That's why I'm currently training new staff to ensure we can always deliver properties with the required quality standard and efficiency.By the way, do you think it would be interesting to offer some basic customizations, like themed paper products or towels, during specific holiday months? 

You can save money by buying smart, but don't buy cheap/lower quality because you get what you pay for and it may cost you down the road.