Also, access to online HMLs is compressing the total returns as the market gets more efficient.

My concern is that I disagree with the methodology, and could use advice / specific use cases to build a convincing argument for the review board that you can't redefine use until it has been done.It's a single lot.

@Greg Soon I work in QuickBooks online with only Real Estate Investors. :) 

Welcome to the BP online community.

we do a brief pre-application online before offering to physically show any apartments. 

A neighbor finds out he is living there with a simple online search and burns your house down3 A neighbor tells the local news channel and they show your house on the nightly news 4 A neighbor find out you are the owner with a simple online search and they begin harassing you and your family where you live. 

Any reviews on those products or new products I should look into?

I am a landlord, broker, investors, etc. and have section 8 tenants as well - luckily I have a good relationship with my tenants but man oh man... dealing with their case worker was almost like they were paying out of their own wallet for a rent increase when in reality HUD had updated rent guidelines.Do you not have an online portal or account that you can access the section 8 landlord portal via?

I would slightly undercut your competition to get bookings rolling in and start getting 5 star  reviews.

I’ve come across options like the Institute of Real Estate Management (IREM), National Association of Residential Property Managers (NARPM), and Certified Property Manager (CPM) programs, but I’d love to hear opinions on which have been the most valuable in practice.Additionally, any recommendations for resources, books, tools, or online communities that have been helpful for day-to-day management would be appreciated!